Testimonials

“Had the opportunity and good fortune to work with Leanne on a transformative and critical project. Her knowledge and experience are a given; what struck me most however, was her ever present positive attitude and calm, professional demeanor. Her resume reflects a very broad background in all things title. However, it is Leanne’s ability to actively listen and uncanny problem solving abilities that are truly noteworthy.

No matter the obstacle or resistance, Leanne was able to generate practical and realistic solutions, including plans to implement same keeping in mind the key stakeholders involved. Leanne’s extensive experience and ability to deliver sage counsel distinguish her in an ever more dynamic industry. I could not recommend her consultancy more as a value adding proposition.”   Tom Imperiale, Managing Attorney/Vice President, North American Title Co.

“I started working with Leanne in 2003 with another company. In 2007, working for First American Title, I hired Leanne to help create a new business model that challenged traditional habits and processes. Leanne accepted the challenge head on and was able to build highly measurable processes where prior to her arrival, none existed. I will miss Leanne immensely and always be indebted to her for her dedication, perseverance and the professionalism she exhibited. I highly recommend Leanne”— Rich Cannan, Chief Operating Officer, Eastern Division, First American Title

“Having worked closely with Leanne while she was the President of one of Florida’s largest title Agencies, I would enthusiastically recommend her to anyone. Leanne is an extremely talented Leader who not only has an innate knowledge of the title business but also is an operations and process expert. This rare skill set makes Leanne a truly effective problem solver and leader, and unquestionably an asset to any team.”— Michael Dulin, Southeastern Regional Counsel, Title Resource Group

“I worked with Leanne for one year at First American Title. She was leading a large, strategic business process project using six sigma models. She built a strong team and partnered very well with my role in IT. Her business requirements were well documented, aligned and prioritized with business objectives. She was successful changing long time business roles and processes with streamlined customer centric ones. Her approach and leadership style was outstanding. Her enthusiasm, positive “can do” attitude to improve the customer experience was a pleasure to work with. She had a big picture vision and yet placed attention on the implementation details. She is a great business partner to work with.”— Cameron Cosgrove VP Infrastructure, First American Title

“At the recommendation of a friend in the title industry, I contacted Leanne about helping our company design processes for a multi-state title agency. It is one of the best recommendations I have received in my 20+ years in the title business! Leanne’s ability to understand our vision and help us turn it into a sustainable working model is absolutely unmatched. She first helped us focus on understanding our customers’ needs through Voice of the Customer research. Then, she applied her extensive knowledge to formulate questions that helped us drive the development of our workflow. I really loved this approach – asking the right questions to help us make the ultimate decisions instead of just telling us exactly how she thought we should do it. Because of her approach, we not only think of her as an expert in the field, but as a trusted friend and member of our team. I would highly recommend Leanne to anyone looking to start a company or take their organization to the next level.” — Tim Padgett Executive Manager, Liberty Creek Title

“Leanne is brilliant! She can take a massive mess of a problem and make sense of it in no time!Then, she can take the operations view and organize a strategy and implementation to fix the issues for a long term solution. One of the most talented strategists that I have had the pleasure to work with!”— Cynthia McGovern, President, RightNow Consulting, was with another company when working with Leanne

“Leanne has been an invaluable asset in navigating the Florida real estate market. Her business knowledge of the mortgage and title industry more than satisfied our needs. Leanne and her staff provided personal, reliable, accurate and timely service. I would highly recommend Leanne as a service provider or business partner.”— Len Schwartz, was Leanne’s client

*The above as well as other recommendations can be viewed in their entirety on LinkedIn.